Response Speed
In a true emergency, response time is critical. Our professional operators are trained to act quickly with precision and confidence whenever our Monitoring Center receives an alarm signal.
Information Accuracy
To ensure an accurate response, our advanced monitoring equipment interprets and records each signal received, while our operators rapidly access account information to relay vital facts to the authorities.
System Reliability
Monitronics' quality and performance meets or exceeds Underwriters Laboratories' strict requirements for UL® listing. We maintain the latest monitoring technology with triple-redundant systems.
Expert Service
Monitronics employs trained professionals to deliver fast, reliable response service - 24 hours a day, 365 days per year. Regular, on-going training ensures our staff is ready for any emergency.
Our Central Station employees are highly trained and graded regularly on performance – and the Central Station Alarm Association (CSAA) has awarded Monitronics with its prestigious Five Diamond Certification. This certification indicates that 100% of the company’s central station operators have achieved proficiency and certification.
