HID Global Access Control System Review

Strengths

Security and Reliability

HID access control systems have a 92% likelihood of recommendation and a 100% plan-to-renew rate among current users, reflecting strong satisfaction with their security features. The systems use open standards to secure electronic passports and credit cards, such as Mastercard and Visa, rather than proprietary encryption.

Mobile Access Innovation

HID has been a leader in mobile credential adoption, with over 2 million people now preferring mobile credentials for door access Cohesionib. Their systems can integrate smartphone and smartwatch functionality, which many users find convenient.

Comprehensive Product Range

HID offers extensive solutions, including traditional card-based systems (Prox, iCLASS), mobile access, biometric options, and touchless systems. Their iCLASS SE platform, powered by Seos, provides flexibility across cards, tags, and mobile devices.

Integration Capabilities

The access control systems integrate well with existing security infrastructure and work with major partners like Siemens, Honeywell, and Lenel.

Weaknesses

Cost

This is the most commonly cited drawback. Some users note that the pricing may be prohibitive for smaller organizations SoftwareReviews. The pricing structure can be particularly frustrating, as HID bases pricing on each downloaded key, charging for each and every one TechRadar, including when users upgrade their mobile devices.

Lack of Pricing Transparency

HID doesn't publish pricing on its website, requiring potential customers to provide contact information for quotes.

Complex Setup

Some users have noted that the installation and setup process can be complex, requiring professional assistance SoftwareReviews, which adds to overall costs.

Local Hosting

Some solutions require local servers rather than cloud-based operation, which may not suit all organizations.

Current Industry Trends

According to HID's 2024 research, the access control industry is shifting toward mobile and touchless solutions, with sustainability becoming an increasingly important factor in purchasing decisions.

Bottom Line:

HID Global offers robust, secure access control systems with excellent customer retention, but comes at a premium price point that may be challenging for smaller organizations. The systems are best suited for organizations that prioritize security and are willing to invest in professional-grade solutions.

Free access control analysis and estimate call CFA Security & Low Voltage at 770-864-7891 or visit us here.

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